Looking back and looking forward…
Wow, we are almost through January 2015. This is the time of year when we review policies and procedures. The goal is to make improvements to make our company better, and to create a better experience for our customer. One of our commitments this year is to provide more formal training for our newer field employees. We will also be working on providing better drawings and coordination of site work. The last item that we talked a lot about was communication both within our team and with our customer.
We realize this is the key to any successful project. We are always trying to make sure that we are communicating well with everyone involved in the process: the customer, the banks, the contractors, the factories and each other. By taking time to review these items, our ultimate goal is to provide a smooth and stress-free home building process for our customers.
I thought I would also take a moment to look back on 2014. We had a slow start to 2014 with the huge snows and the blistering cold winter of last year. But when spring finally came, we were busy with new home sets.
The Osceola Mills location has a great year.They sold Beccaria Township a new township building. They also set some beautiful new modular homes, which are on display on their facebook page. The cleared out much of their outdated inventory and are currently setting a number of new units for spring.
The big change last year was the acquisition of County Homes in Lewistown.
We have brought on new inventory and product at that location. Approximately 75% of the inventory is new. They now can offer Marlette, Schult, and Inspiration homes, all of which are locally built in Lewistown. Plus, we have new Colony inventory and a great priced one-time winter special on the lot.
Our Duncansville location sold a mix of manufactured and modular homes in 2014.
We are proud of some of the great reviews we have received from our customers. The comments below were received just last week on home we set in the fall. It is a beautiful cape chalet.
“We did get with Dave on the service items. I didn’t get to see you when I dropped off the last check Monday. I wanted to thank you for all your help during the house process. We really appreciate all you did for us. We love the house!!!! It was all worth it. It is such a big difference from our trailer. We finally have space to move! The cats enjoy their big room (doubles as a spare bedroom for guests, etc.) and the dogs love all the windows to see outside. We really do have our dream home. Thanks so much!”
Our goal for next year is to continue to provide the best balance of quality, price, and design for our customers in central PA to create a stress-free home buying experience for our customers and receive more wonderful emails! As always, if you have any questions, you can contact us here. Thanks everyone for a great 2014!!